Our Commitment to Your Privacy
At Geri Healthcare Solutions, we value your trust and are committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, store, and safeguard the information you share with us, whether through our website, forms, or during the course of providing care. Please take a moment to review the details below so you can feel confident in how your information is handled.
Privacy Policy
At Geri Healthcare Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Who We Are
Geri Healthcare Solutions provides home care and healthcare staffing services across Ontario, including Scarborough and the Greater Toronto Area. We are committed to maintaining the confidentiality and security of your personal information.
If you have any questions about this policy or how your data is handled, please contact us at:
Geri Healthcare Solutions
- 416-431-6266
- info@gerihealthcare.ca
- Unit 311 3850 Finch Ave E, Scarborough, ON M1T 3E7
2. What Information We Collect
We may collect personal and health-related information when you interact with our website, request services, or communicate with our team.
Personal Information may include:
Full name
Phone number
Email address
Mailing address
Emergency contact details
Health-related information may include:
Medical conditions or diagnoses
Care preferences or needs
Medications or treatment history
Insurance or funding information
We only collect information that is necessary for providing our services or responding to inquiries.
3. How We Collect Information
We collect personal information through:
Our website contact forms
Intake or assessment forms
Phone or email communication
Referrals from family members or health professionals
In-person consultations
4. How We Use Your Information
Your information is used to:
Deliver personalized home care or staffing services
Communicate with you regarding services or inquiries
Coordinate care with healthcare professionals or family members (with consent)
Maintain internal records for quality assurance and safety
Comply with legal or regulatory obligations
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information under the following circumstances:
With your explicit consent
With authorized healthcare professionals involved in your care
With service providers or employees under strict confidentiality agreements
When required by law, court order, or to respond to lawful requests from public authorities
6. Cookies and Website Data
We may use cookies or similar technologies to improve user experience, analyze website traffic, and understand user behavior. This may include:
IP address
Device type
Browser type
Pages visited
Time spent on site
You can disable cookies in your browser settings, though some website functions may not operate correctly.
7. How We Protect Your Information
We take data protection seriously and implement safeguards to protect your information, including:
Secure data storage systems
Encrypted communications (SSL certificates)
Staff training on privacy and confidentiality
Access controls and password protection
8. Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw your consent for us to use your data (subject to legal or service-related limitations)
Ask how your information is being used or disclosed
To exercise your rights, please contact us using the information provided above.
9. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When information is no longer required, it is securely destroyed or anonymized.
10. Children’s Privacy
Our services are not directed to children under the age of 13 without parental or guardian consent. If we become aware that we have collected personal data from a child without proper authorization, we will take steps to delete it.
11. Third-Party Links
Our website may contain links to third-party sites (e.g., health resources or government programs). We are not responsible for the privacy practices of those sites. We encourage users to review the privacy policies of any external websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We recommend checking this page regularly for updates.
Affiliations
Get in Touch with Our Dedicated Team
Call us
416-431-6266
Email us
info@gerihealthcare.ca
Address
Unit 311 3850 Finch Ave E, Scarborough, ON M1T 3E7